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Service & Repair

Yearly maintenance by a qualified professional is the best way to keep your fireplace looking nice and working safely and efficiently. An annual servicing will help to prevent malfunctioning when you need your fireplace most, whether for rental guests, a holiday party or winter heating.  If your fireplace stops working, we can diagnose and repair the issue. We try to resolve the issue at the time of diagnosis, however, some repairs will require ordering parts and will result in a return trip. Our maintenance and repair services include the below.

Inspection

Visually inspect accessible parts and components

Cleaning for
Optimal Function

Clean interior parts, logs & glass assembly. *Fireplaces that have not had regular maintenance may build-up levels of gas residue on parts and glass that cannot be fully removed.

Leak Testing

Test for carbon monoxide & gas leaks

Additional Work

If malfunctions are found or additional repairs are needed, we will provide you with a no obligation quote for the additional work and parts.

Performance Testing

Test and take readings of major parts and components

Repaint

Repaint interior, fronts, and surrounds, if applicable

Replace Media

Replace batteries, glowing embers and other media as needed

Fireplace Use

Demonstrate how to use the fireplace including pilot functioning and remote controls

What Our Clients Say

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Julie R.

Fantastic work. My three gas fireplaces look and work like new. Very professional and knowledgeable. I highly recommend them.
 
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