Service & Repair
Yearly maintenance by a qualified professional is the best way to keep your fireplace looking nice and working safely and efficiently. An annual servicing will help to prevent malfunctioning when you need your fireplace most, whether for rental guests, a holiday party or winter heating. If your fireplace stops working, we can diagnose and repair the issue. We try to resolve the issue at the time of diagnosis, however, some repairs will require ordering parts and will result in a return trip. Our maintenance and repair services include the below.
Inspection
Visually inspect accessible parts and components
Cleaning for
Optimal Function
Clean interior parts, logs & glass assembly. *Fireplaces that have not had regular maintenance may build-up levels of gas residue on parts and glass that cannot be fully removed.
Leak Testing
Test for carbon monoxide & gas leaks
Additional Work
If malfunctions are found or additional repairs are needed, we will provide you with a no obligation quote for the additional work and parts.
Performance Testing
Test and take readings of major parts and components
Repaint
Repaint interior, fronts, and surrounds, if applicable
Replace Media
Replace batteries, glowing embers and other media as needed
Fireplace Use
Demonstrate how to use the fireplace including pilot functioning and remote controls